Grade 1B Alarm Monitoring Centre
Free security and Advice Assessment
New Age offers a FREE advisory service for your residential or commercial security requirements. This may include:
- Alarm Systems
- CCTV Systems
- Guard Services
- Patrol Services
- Protective Services
How often have you heard, and then ignored, a siren or alarm bell coming from a building or a vehicle?
In today’s fast paced society we have become desensitised to these sounds, which means when you’re not home, you now need to rely on more than just your neighbours to alert authorities, and protect your most important assets.
At the first sign of alarm activation or any irregularity, our monitoring staff will take immediate action to reduce the risk to your property and possessions. Your instructions will have been pre-recorded in our security monitoring database and will be followed precisely by the team. Email notification of alarms or selected events keep you informed promptly. Reports and updates can also be accessed online, through our security monitoring software.
Text Messages are dispatched to the security patrol officer in keep him or her informed of any further changes to the alarm activation, for example a multi-break alarm will cause POLICE to be contacted and respond. You need our 24hr monitoring and security services. New Age Professionals’ approved Monitoring services operator, provide a 24 hours a day 365 days of the year (and 366 on leap years!). Our customers have complete peace of mind that their homes and families are always being protected by our security monitoring centre.
What is Alarm Monitoring?
New Age Professionals through an authorised approved alarm monitoring station offers security clients a variety of alarm monitoring services. It could be a home or business security alarm system, monitoring the security system for detection of an intruder while you are away from your home or business.
How is the Monitoring Connected?
Using your current telephone line, we connect a standard telephone plug from your current phone service connection to the alarm system.
How does the Monitoring Work?
When your alarm system is activated, it sends a signal to the monitoring centre by using a specific client code, that your alarm is active. (“ON”). If your alarm is triggered, a signal is sent to the monitoring station, providing information about where the security has breached, and type of detection.
What happens when the Monitoring Station receives the call?
The monitoring centre will open your electronic file for instructions about who you want to notify or dispatch. For example, you can nominate to send a security patrol vehicle to your premises to investigate the alarm.
If the patrol officer finds no visual attempts of a crime, the patrol officer will complete an incident report, and leave it at your premises. If in turn a crime has been discovered or attempted, the patrol officer will call POLICE and the client for further instructions.
What are the RISKS involved?
The risk associated with responding to your own alarm, is that the intruder could be still in your premises, or in the immediate surrounding area. A trained security officer will be able to on most occasions, detect or apprehend an offender.
It is highly recommended that you DO NOT send a neighbour or friend to investigate your alarm activations.